Investigating the cause of Requests for Information (RFIs) in Civil Construction Projects

Black, Jared (2017) Investigating the cause of Requests for Information (RFIs) in Civil Construction Projects. [USQ Project]

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Requests for Information (RFIs) are an important means for contractors to formally request additional information from the principal during construction projects.

Minimisation of the number of RFIs generated during a civil construction project is ideal for all project stakeholders as they form the basis of unpredictable and mitigable time spent managing construction. Additionally, existing research has linked excessive RFIs to other project costs including variations, extensions of time and disputes.

This research concludes that poor project documentation, outdated forms of contract, lack of communication and delays in adopting available technology are the primary causes of RFIs in high budget building construction projects.

This research was intended to determine the cause of RFIs in civil construction projects. The project methodology was to use case studies from an engineering and project management consultancy based in Cairns, Black & More. Case studies were also conducted on four building construction projects to allow comparison between the data collected in this research and the existing literature.

The results for the building construction case studies were comparable to that of the existing research, with 77% of RFIs received as a result of inconsistencies, errors or omissions in the project documentation. The results for civil construction projects were mostly comparable the building projects, however, on average only 34% of RFIs were received as a result of missing, unclear or incorrect information.

The total number of different design disciplines involved in the project appeared to have the greatest correlation with the number of RFIs received for a construction project, regardless of the nature of construction.

There were some limitations to the research due to the relatively small sample size, however the results highlight the opportunity for improved outcomes through changes to management practices, contractual forms and relationships between project stakeholders in civil construction projects.

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Item Type: USQ Project
Item Status: Live Archive
Additional Information: Bachelor of Civil Engineering (Honours) (Civil)
Faculty/School / Institute/Centre: Historic - Faculty of Health, Engineering and Sciences - School of Civil Engineering and Surveying (1 Jul 2013 - 31 Dec 2021)
Supervisors: Tilley, Paul
Date Deposited: 08 Sep 2022 03:15
Last Modified: 08 Sep 2022 03:15
Uncontrolled Keywords: Requests for Information (RFIs); civil construction project

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