Investigating the impact of the Request For Information process in construction

Dinsmore, Robert Colin (2013) Investigating the impact of the Request For Information process in construction. [USQ Project]


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The tightening nature of the global economic climate in today’s society is putting a significant strain on the efficiency of the construction industry. The impact of additional time and costs as a result of the Request for Information process on construction projects was identified, and the need to reduce said impact was validated.

This document aims to investigate the factors that are associated with the Request For Information process and identify the extent of the impact that this has on the delivery of construction projects from a time and cost perspective.

Parameters were set in order to conduct a case study on a sample set of real construction projects, where relevant data was obtained for analysis. Key project characteristics were revealed that were commonly evident on projects that have had high numbers of RFIs. These projects that are at the highest risk of being impacted by excessive RFIs are Residential/Retirement in nature that have contract values of over $15 million and construction durations of over 11 months.

These projects' RFI registers were then investigated to find that the most frequently questioned design discipline was Architectural. Having identified these vital pieces of information from the case study, recommendations were made for the implementation of strategies for contracting companies who engage in work that demonstrate said characteristics. These strategies look at reducing the RFI impact on future projects by reducing the number of RFIs that are required and by creating efficiencies in the RFI generation and submission process.

The objectives of this study were met and conclusions were made accordingly as to identify the achievements, limitations and areas of potential future studies.

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Item Type: USQ Project
Item Status: Live Archive
Faculty/School / Institute/Centre: Historic - Faculty of Health, Engineering and Sciences - School of Civil Engineering and Surveying (1 Jul 2013 - 31 Dec 2021)
Supervisors: Tilley, Paul
Date Deposited: 28 Feb 2014 07:04
Last Modified: 03 Mar 2014 01:32
Uncontrolled Keywords: construction projects; impact; request for information; construction
Fields of Research (2008): 09 Engineering > 0905 Civil Engineering > 090505 Infrastructure Engineering and Asset Management
09 Engineering > 0905 Civil Engineering > 090502 Construction Engineering
Fields of Research (2020): 40 ENGINEERING > 4005 Civil engineering > 400508 Infrastructure engineering and asset management
40 ENGINEERING > 4005 Civil engineering > 400504 Construction engineering
Socio-Economic Objectives (2008): B Economic Development > 87 Construction > 8701 Construction Planning > 870101 Civil Construction Planning

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