Bertello, Marisa (2013) Relationship between Perceived Workplace Civility Climate and Workplace Incivility and Wellbeing. Coursework Masters thesis, University of Southern Queensland. (Unpublished)
Abstract
Workplace incivility is a pervasive and costly phenomenon threatening organisational outcomes worldwide. Incivility is represented by low-level nonsexual behaviours that deviate from organisational norms which can contribute to a negative workplace environment resulting in impacts on employee wellbeing. The Perceived Workplace Civility Climate (PWCC) is a recently developed scale derived from the safety and perceived violence climate literature aimed at evaluating antecedents to a positive working environment. This study was based on a convenience sample of 301 mostly Australian employees from various organisations engaged in a variety of roles. A principal component analysis revealed four possible antecedents to a functional workplace including Co-worker Commitment, Management Commitment, Management Disregard and Policies and Procedures. Using structural equation modelling, a structural model was proposed and tested. Differences were explored between individuals who had left a job due to incivility and those who had not. The findings highlight several significant differences between the groups and reiterate the importance of management’s role in minimising the levels and impact of workplace incivility.
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| Item Type: | Thesis (Non-Research) (Coursework Masters) |
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| Item Status: | Live Archive |
| Additional Information: | Current UniSQ staff and students can request access to this thesis. Please email research.repository@unisq.edu.au with a subject line of SEAR thesis request and provide: Name of the thesis requested and Your name and UniSQ email address |
| Faculty/School / Institute/Centre: | Historic - Faculty of Health, Engineering and Sciences - School of Psychology, Counselling and Community (1 Jul 2013 - 31 Dec 2014) |
| Supervisors: | Tony Machin |
| Qualification: | Master of Psychology (Clinical) |
| Date Deposited: | 19 Aug 2025 01:51 |
| Last Modified: | 19 Aug 2025 01:51 |
| Fields of Research (2008): | 17 Psychology and Cognitive Sciences > 1799 Other Psychology and Cognitive Sciences > 179999 Psychology and Cognitive Sciences not elsewhere classified |
| Fields of Research (2020): | 52 PSYCHOLOGY > 5299 Other psychology > 529999 Other psychology not elsewhere classified |
| URI: | https://sear.unisq.edu.au/id/eprint/52158 |
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