Davies, Malcolm R. (2012) An Exploratory Study of the Relationship Between Organisational Climate and Reporting Workplace Aggression in a Health Care Setting. Coursework Masters thesis, University of Southern Queensland. (Unpublished)
Abstract
During the conduct of a normal career in healthcare employees confront situations in which they witness or are exposed to aggression that is harmful, either to themselves, to someone else and or to the organisation. At these times such people possess organisationally important and useful information. They must decide whether to stay silent or speak up. Recent research has focused on the design systems and processes to minimise harm and promote speaking up, e.g. whistle blower and zero tolerance codes. But little work has focused on prediction of who chooses to speak up. This study addresses that issue. Annual employee survey data from a large health jurisdiction was analysed in an exploratory study. The aim was to investigate if organisation climate data normally gathered in an annual employee opinion survey can be used for prediction of reporting harmful behaviour in the workplace. A second aim was to evaluate whether job tenure moderated that prediction. Annual employee survey data were analysed to assess which climate variables may predict harm reporting. It was hypothesised that organisation climate variables were predictors of harm reporting behaviour. Likely climate variables were selected using bivariate Pearson correlation of each of those variables with a measure of actual harm reporting behaviour. A path model was constructed with the resulting organisation climate variables predicting the actual harm reporting behaviour variable. The path model was analysed using structural equation modelling. It was found that the path model predicted a small amount of the variation in harm reporting behaviour. Moderation of harm reporting behaviour by job tenure was not found with this data set. Limitations of this research are discussed and recommended directions for future research in this important area are canvassed.
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| Item Type: | Thesis (Non-Research) (Coursework Masters) |
|---|---|
| Item Status: | Live Archive |
| Additional Information: | Current UniSQ staff and students can request access to this thesis. Please email research.repository@unisq.edu.au with a subject line of SEAR thesis request and provide: Name of the thesis requested and Your name and UniSQ email address |
| Faculty/School / Institute/Centre: | Historic - Faculty of Sciences - Department of Psychology (Up to 30 Jun 2013) |
| Supervisors: | Tony Machin |
| Qualification: | Master of Psychology (Clinical) |
| Date Deposited: | 30 Sep 2025 00:12 |
| Last Modified: | 30 Sep 2025 00:12 |
| Uncontrolled Keywords: | healthcare employees ; aggression ; assertion ; harm reporting |
| Fields of Research (2008): | 17 Psychology and Cognitive Sciences > 1799 Other Psychology and Cognitive Sciences > 179999 Psychology and Cognitive Sciences not elsewhere classified |
| Fields of Research (2020): | 52 PSYCHOLOGY > 5299 Other psychology > 529999 Other psychology not elsewhere classified |
| URI: | https://sear.unisq.edu.au/id/eprint/52257 |
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