East, Matthew M. D. L. (2021) Cross-validation of the Three Factor Model for Training Reactions. Honours thesis, University of Southern Queensland. (Unpublished)
Abstract
It is in the interest of training providers to know if they are providing a quality service and understand the impression they are leaving on customers. TacMed is one such training provider and requested this study so to increase the interpretability of their course feedback. A common means of measuring training feedback is the Three Factor Model (TFM) for training evaluation. To increase the interpretability of TacMed’s existing feedback, items from the Perceived Utility of Training (PUT) and Perceived Trainer Performance (PTP) scales from the TFM were added to the existing feedback form and a cross-validation study was conducted between TacMeds existing survey items and the TFM. A sample of N = 375 students completed feedback forms from n = 39 courses. It was hypothesised the survey item’s latent variability would clump into three distinct factors, and these factors would both share and have distinct latent variability. An exploratory factor analysis extracted a utility factor and a general satisfaction factor and a proceeding confirmatory factor analysis evidenced this two factor model. These results help validate the TFMs utility construct; however, due to survey issues, the EFA results could not be interpreted as evidence against the validity of the PTP construct.
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| Item Type: | Thesis (Non-Research) (Honours) |
|---|---|
| Item Status: | Live Archive |
| Additional Information: | Current UniSQ staff and students can request access to this thesis. Please email research.repository@unisq.edu.au with a subject line of SEAR thesis request and provide: Name of the thesis requested and Your name and UniSQ email address |
| Faculty/School / Institute/Centre: | Historic - Faculty of Health, Engineering and Sciences - School of Psychology and Counselling (1 Jan 2015 - 31 Dec 2021) |
| Supervisors: | Erich Fein |
| Qualification: | Bachelor of Psychology (Honours) |
| Date Deposited: | 23 Jul 2025 04:43 |
| Last Modified: | 23 Jul 2025 04:43 |
| Uncontrolled Keywords: | training reactions ; training evaluation ; utility of training ; perceived trainer performance ; three factor model |
| Fields of Research (2008): | 17 Psychology and Cognitive Sciences > 1799 Other Psychology and Cognitive Sciences > 179999 Psychology and Cognitive Sciences not elsewhere classified |
| Fields of Research (2020): | 52 PSYCHOLOGY > 5299 Other psychology > 529999 Other psychology not elsewhere classified |
| URI: | https://sear.unisq.edu.au/id/eprint/52293 |
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