Silvonen, Sari (2008) Developing Setting-Specific Inventories from Comments in a Public Organisation Staff Survey. Honours thesis, University of Southern Queensland. (Unpublished)
Abstract
Employee opinion surveys are a standard tool used by organisations in the medium to large size range, for gathering information about the workplace and its employees. This study uses the written comments from an organisational survey with the aim of developing setting-specific inventories, which are expected to be relevant for internal benchmarking and action plans. Comments were obtained from 46% of the respondents to a health organisation employee opinion survey, from which 98 were written as items for a pilot study questionnaire. A pilot study was conducted with a total of 512 participants from the health organisation from which the comments were obtained. Principal component analysis, incorporating parallel analysis revealed a four component solution: (a) horizontal and vertical communication, (b) competencies of managers, (c) practices of upper management, and (d) opportunities to train and be trained. Results indicated that the components had high levels of internal consistency, providing inventories which measured concepts specific to the organisation and currently not measured by their employee opinion survey. As the inventories are setting-specific however, their use is limited to the health organisation from which they were derived, and due to the exploratory nature of this pilot project, future studies are required for validation of these inventories.
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| Item Type: | Thesis (Non-Research) (Honours) |
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| Item Status: | Live Archive |
| Additional Information: | Current UniSQ staff and students can request access to this thesis. Please email research.repository@unisq.edu.au with a subject line of SEAR thesis request and provide: Name of the thesis requested and Your name and UniSQ email address |
| Faculty/School / Institute/Centre: | Historic - Faculty of Sciences - Department of Psychology (Up to 30 Jun 2013) |
| Supervisors: | Hong Eng Goh |
| Qualification: | Bachelor of Science (Honours) |
| Date Deposited: | 10 Nov 2025 01:46 |
| Last Modified: | 10 Nov 2025 01:46 |
| Fields of Research (2008): | 17 Psychology and Cognitive Sciences > 1799 Other Psychology and Cognitive Sciences > 179999 Psychology and Cognitive Sciences not elsewhere classified |
| Fields of Research (2020): | 52 PSYCHOLOGY > 5299 Other psychology > 529999 Other psychology not elsewhere classified |
| URI: | https://sear.unisq.edu.au/id/eprint/52760 |
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